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What is FastLane?
FastLane is the brand name of Dnet’s DSL services.

What is DSL?
There are several methods of connecting to the internet like cable service, dial-up access, and DSL (Digital Subscriber Line). DSL is a high-speed connection that uses the same wires as a regular telephone line. Read more...

What is the difference between FastLane and other DSL service?
Dnet Internet Services is a family friendly ISP. That means Dnet filters pornographic websites to help you protect your family. Dnet also protects your computer by providing every Dnet email account with virus protection. Dnet also helps reduce the amount of junk mail (spam) you get by utilizing Brightmail spam reduction technology. Dnet’s pornography filter, virus protection and spam reduction is done on the server-side. That means that you don’t need to configure any software on your computer, Dnet does it for you.

What is a splitter and why do I need one (or more)?
Your phone line is divided into frequency ranges that provide voice and data. DSL is a technology that uses the higher frequency to transmit data and the lower frequency for voice. A splitter separates the phone signal into two segments – voice and data. This allows you to use your phone and be on the Internet at the same time AND keeps the high speed data from interfering with your phone calls. You will need a splitter on each phone line in your house that may be used for phone or Internet.

 

Is FastLane available in my area?
FastLane may be available in your area. Several factors may affect FastLane availability.
1) Your distance from Verizon DSL equipment. DSL typically can reach up to 18,000 feet (3.4 miles) from Verizon’s DSL equipment.

2) Sometimes phone company equipment may be used that could wipe out or cancel the DSL signal even if you are close to the DSL equipment.

3) FastLane is available in some Western North Carolina counties.
Macon, Swain, Clay, Graham, Cherokee, Jackson, Madison, Yancey counties as well as areas in Mitchell, McDowell and Buncombe (North) counties.

How much is it?
Dnet FastLane is available initially in 3 speeds:
1) 768 Kbs/128 Kbs - $24.95* Monthly
2) 1.5 Mbs/128 Kbs - $44.95* Monthly
3) 1.5 Mbs/384 Kbs - $44.95* Monthly
4) 3 Mbs/768 Kbs - $59.95* Monthly
* Not including USF and applicable taxes

I am moving. Can I take my DSL service with me?
No. Your current DSL service must be cancelled and a new order must be placed for the new location, if it qualifies for service. Dnet incurs a charge from Verizon to place new DSL orders. Dnet reserves the right to pass that charge on to DSL customers who relocate. The current charge is $60.00.

Can I connect my home network to the FastLane and does it cost more?
Yes, you may share your DSL connection across your home or business network .
No, Dnet does not charge extra for sharing your connection with other computers in your home or business.
Disclaimer Offer by Dnet Internet Services valid for an introductory time. A $12.95 shipping and handling charge will apply to DSL order if DSL modem is shipped. DSL subscriptions are by credit card only. Offer subject to change without notice. Modem is a new or fully inspected and tested return unit. If service is cancelled within the first 12 months, a $150 cancellation fee applies. Service may not be available in all areas or on all telephone lines and subject to final confirmation of services by Verizon. Acceptance of Dnet Internet Services and Verizon Terms of Service is required. Minimum system requirements apply. Actual throughput speed will vary. Speed and uninterrupted use of the service are not guaranteed. Simultaneous use of high bandwidth applications (such as downloading large files or streaming media) by multiple users may result in a decrease of speed. Other terms and conditions apply. State taxes apply where assessed. USF recovery fees and applicable taxes apply. Home networking requires a router and may require adaptors, not included. ©2004. Dnet Internet Services. All Rights Reserved.